We have verified the hotfix and rolled out the change in some other Maxxton Software modules too. Apologies for the inconvenience, in case you still experience issues, please report them to our Customer Success team.
Posted Nov 12, 2024 - 12:44 CET
Monitoring
The hotfix is available on all production environments. We are currently monitoring the situation and identifying possible other areas hit by the same bug.
Posted Nov 12, 2024 - 10:50 CET
Identified
We identified the cause of this issue, the application is adding too many filters on the request for data, resulting in no reservations matching the criteria. A hotfix is coming up soon.
Posted Nov 12, 2024 - 10:23 CET
Investigating
We are currently experiencing occasional issues in the planning chart with missing details once selecting a booking. The right side drawer opens but remains empty. We consider this a p1 and are working on identifying the problem with priority. Opening the booking in the reservation manager is working fine and does give you all the details.