All Systems Operational

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Do you experience any troubles? Check the information here or email us at support@maxxton.com or use our ticket system at https://support.maxxton.com.

Uptime over the past 90 days. View historical uptime.
Maxxton Software Operational
90 days ago
99.75 % uptime
Today
API Operational
90 days ago
99.75 % uptime
Today
Web Manager Operational
90 days ago
99.79 % uptime
Today
Integrations Operational
Operations App Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Maxxton Software Response times
Fetching
Maxxton Software Throughput
API Response times
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API Throughput
Jul 17, 2026

No incidents reported today.

Jul 16, 2026
Database performance for one of the databases
Resolved - We will close the incident again. All is calm after mitigating actions on the database instance. This is not a day to repeat.
Jul 16, 20:00 CEST
Monitoring - The system is calm again, we're monitoring and checking all metrics.
Jul 16, 19:24 CEST
Investigating - We are currently facing performance issues in one of the production databases. This only impacts a part of our client base and seems to be something hanging since the outage of this morning. Our engineers are looking into it with high priority.
Jul 16, 18:55 CEST
Database outage
Resolved - We are closing this incident now after thorough monitoring the platform. All is healthy and stable currently. Our work continues with a Postmortem and further mitigation actions for the future.
Our sincere apologies for the inconvenience.
Jul 16, 10:07 CEST
Monitoring - All environments are back online. We are still doing an overall control check and doing preventive restarts, though this should not impact your work any longer.
Jul 16, 08:19 CEST
Update - In the meantime, Google restored the processes in the Netherlands. Since this is our preferred and most performant option, we chose to go back to this option. Currently, a part of the environments is back online, we're working on the remaining. Feel free to keep trying, it won't harm.
Jul 16, 08:03 CEST
Update - Failover to our backup datacenter is in progress. Two of the three core components have now successfully switched over. The remaining component requires careful synchronization and validation to ensure data integrity, so the recovery is taking longer than we would like.

Our team is fully focused on completing the failover and restoring service, with the goal of recovering before the start of the European business morning. We appreciate your patience and will provide another update as soon as we have meaningful progress to share.
Jul 16, 07:08 CEST
Update - Following the power and cooling incident at our primary datacenter, we are initiating a failover to our backup datacenter. Our teams are actively executing the recovery plan to restore database availability and application services. We will continue to provide updates as the failover progresses.
Jul 16, 05:32 CEST
Identified - We have identified the root cause of the outage as an infrastructure issue involving power and cooling at the datacenter hosting our database servers. This has affected application availability and performance. We are working closely with our infrastructure provider to restore normal service.
Jul 16, 04:23 CEST
Investigating - We are investigating an issue affecting our database infrastructure.
Jul 16, 04:00 CEST
Jul 15, 2026
Issues with payment registrations
Resolved - We will close the incident now, no more issues have been noticed. We found the root cause of the errors and are investigating further how this happened and how we can prevent it.
Jul 15, 12:09 CEST
Monitoring - Currently, the situation is back to normal, however we haven't found the actual cause yet. We continue our investigation.
Jul 15, 09:18 CEST
Investigating - We are investigating error logs in the platform, concentrated around (cash) payments. We tried to mitigate the impact till now without success. More updates as soon as possible.
Jul 15, 08:44 CEST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:13 CEST
Scheduled - Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jul 11, 04:12 CEST
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Maintenance Maxxton Software Reporting
Completed - The scheduled maintenance has been completed.
Jul 4, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:30 CEST
Scheduled - This (European) Saturday early morning we will be performing maintenance on our reporting and BI tools which serve the reporting features in Maxxton Software. During this maintenance window, reports won't be available.
Jun 30, 15:40 CEST
Jul 3, 2026
Maxxton Software unstable shortly
Resolved - We are closing this incident now. Apologies for the inconvenience, we will investigate this further.
Jul 3, 20:17 CEST
Monitoring - Everything is OK now, but we clearly see a dip in traffic for roughly 15 minutes. Explainable but not supposed to happen, the high available setup should have covered this. We'll monitor closely and later close the incident.
Jul 3, 19:34 CEST
Identified - Few minutes ago one node in a cluster crashed, this caused a short interruption due to applications moving over to a healthy server. Still creating this incident for information and for monitoring.
Jul 3, 19:27 CEST
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