Resolved -
While monitoring and testing the solution, we came across another issue in the total calculation. That has now been solved as well, this was an old bug unnoticed so far but the deep dive into the numbers brought it to the surface.
Apologies for the inconvenience, we will close this incident now. Please contact our customer support team in case of any further issues and enjoy your weekend!
Nov 29, 15:11 CET
Monitoring -
We identified the cause and are reverting an earlier change in the software. This is just finished and we're monitoring the results closely.
Nov 29, 12:14 CET
Investigating -
We are currently facing an issue affecting the availability display of units, causing some already occupied units to appear as available. Please rest assured that there is no risk of overbookings.
Our team is treating this matter with the highest priority and is actively working to resolve it. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we work towards a solution.
We will keep you updated on our progress.
Nov 29, 11:52 CET