Get email notifications whenever Maxxton creates, updates or resolves an incident.
Get text message notifications whenever Maxxton creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Visit our support site.
All Systems Operational
About This Site
Do you experience any troubles? Check the information here or email us at support@maxxton.com or use our ticket system at https://support.maxxton.com.
Uptime over the past 90 days. View historical uptime.
Maxxton Software
Operational
90 days ago
99.95
% uptime
Today
API
Operational
90 days ago
99.96
% uptime
Today
Web Manager
Operational
90 days ago
99.95
% uptime
Today
Booking Engines
Operational
90 days ago
99.96
% uptime
Today
Integrations
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Maxxton Software Response times
Fetching
Maxxton Software Throughput
API Response times
Fetching
API Throughput
Past Incidents
Jun 13, 2025
No incidents reported today.
Jun 12, 2025
Resolved -
We are closing this incident and will follow up with Google on a root cause analysis. The Google Cloud regions we use are recovered. Apologies for the inconvenience caused.
Reference to the Google Cloud incident: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Jun 12, 21:37 CEST
Reference to the Google Cloud incident: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Jun 12, 21:37 CEST
Monitoring -
Google is now reporting the issues as well. But we also see systems recover over the last minutes. We filed a p1 support case to get a better understanding too. For now, Maxxton Software is fully operational again.
Jun 12, 21:00 CEST
Jun 12, 21:00 CEST
Update -
We are continuing to investigate this issue.
Jun 12, 20:39 CEST
Jun 12, 20:39 CEST
Update -
It's impacting Maxxton Software now as well. For example, authenticating with a new session is failing. Google status pages are green but more people are reporting issues over the internet. We are trying to understand what is going on.
Jun 12, 20:39 CEST
Jun 12, 20:39 CEST
Investigating -
We are currently experiencing errors in the background that Maxxton Software is not able to communicate with the storage in Google Cloud. We are investigating the impact and checking with Google what is going on.
Jun 12, 20:24 CEST
Jun 12, 20:24 CEST
Completed -
The scheduled maintenance has been completed.
Jun 12, 07:01 CEST
Jun 12, 07:01 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 03:25 CEST
Jun 12, 03:25 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 12, 03:23 CEST
Jun 12, 03:23 CEST
Completed -
The scheduled maintenance has been completed.
Jun 12, 07:00 CEST
Jun 12, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 03:25 CEST
Jun 12, 03:25 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 12, 03:23 CEST
Jun 12, 03:23 CEST
Jun 11, 2025
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:00 CEST
Jun 11, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:16 CEST
Jun 11, 03:16 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 11, 03:14 CEST
Jun 11, 03:14 CEST
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:00 CEST
Jun 11, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:16 CEST
Jun 11, 03:16 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 11, 03:14 CEST
Jun 11, 03:14 CEST
Jun 10, 2025
Completed -
The scheduled maintenance has been completed.
Jun 10, 07:00 CEST
Jun 10, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:24 CEST
Jun 10, 03:24 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 10, 03:22 CEST
Jun 10, 03:22 CEST
Completed -
The scheduled maintenance has been completed.
Jun 10, 07:00 CEST
Jun 10, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:25 CEST
Jun 10, 03:25 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 10, 03:22 CEST
Jun 10, 03:22 CEST
Jun 9, 2025
No incidents reported.
Jun 8, 2025
Completed -
The scheduled maintenance has been completed.
Jun 8, 07:01 CEST
Jun 8, 07:01 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:17 CEST
Jun 8, 03:17 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 8, 03:15 CEST
Jun 8, 03:15 CEST
Completed -
The scheduled maintenance has been completed.
Jun 8, 07:00 CEST
Jun 8, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:17 CEST
Jun 8, 03:17 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 8, 03:15 CEST
Jun 8, 03:15 CEST
Jun 7, 2025
Completed -
The scheduled maintenance has been completed.
Jun 7, 08:00 CEST
Jun 7, 08:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:13 CEST
Jun 7, 04:13 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 7, 04:11 CEST
Jun 7, 04:11 CEST
Completed -
The scheduled maintenance has been completed.
Jun 7, 07:00 CEST
Jun 7, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:13 CEST
Jun 7, 04:13 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 7, 04:11 CEST
Jun 7, 04:11 CEST
Jun 6, 2025
No incidents reported.
Jun 5, 2025
Resolved -
All data is verified and refreshed now. The software was already operational and stable since the last update. We are closing this incident now. Apologies for any inconvenience.
Jun 5, 10:36 CEST
Jun 5, 10:36 CEST
Monitoring -
We mitigated the issue now and are monitoring if that's sufficient. And in the meantime investigating what was causing this behaviour. At first sight, a Mongodb database instance was down which we restored as quickly as possibly. The reason seems clear too, we are verifying that as well. We are also verifying if all data in the Mongodb database is properly restored, we initiated a resync just to be sure.
We will summarise this in a Postmortem which can be requested through our Customer Success team once available.
Jun 5, 08:39 CEST
We will summarise this in a Postmortem which can be requested through our Customer Success team once available.
Jun 5, 08:39 CEST
Investigating -
We're currently experiencing issues with the price engine.
Jun 5, 08:13 CEST
Jun 5, 08:13 CEST
Completed -
The scheduled maintenance has been completed.
Jun 5, 07:00 CEST
Jun 5, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 03:10 CEST
Jun 5, 03:10 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 5, 03:08 CEST
Jun 5, 03:08 CEST
Jun 4, 2025
Completed -
The scheduled maintenance has been completed.
Jun 4, 07:00 CEST
Jun 4, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:12 CEST
Jun 4, 03:12 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 4, 03:10 CEST
Jun 4, 03:10 CEST
Jun 3, 2025
Completed -
The scheduled maintenance has been completed.
Jun 3, 07:00 CEST
Jun 3, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 04:50 CEST
Jun 3, 04:50 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Jun 3, 04:49 CEST
Jun 3, 04:49 CEST
Jun 2, 2025
No incidents reported.
Jun 1, 2025
No incidents reported.
May 31, 2025
Completed -
The scheduled maintenance has been completed.
May 31, 08:00 CEST
May 31, 08:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 03:18 CEST
May 31, 03:18 CEST
Scheduled -
Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
May 31, 03:16 CEST
May 31, 03:16 CEST
May 30, 2025
No incidents reported.