Instability production databases
Update - Google Cloud is starting up systems in batches out of precaution. We're pushing to be first in line but we are not the only one. We will try to keep you posted on the progress. Expectation is still that we are back to normal by tonight.
Feb 27, 2026 - 21:31 CET
Update - After close communication with Google Netherlands, we learned that the issue is mitigated and that a restart procedure is soon to be started. We are careful with being positive and wait further updates. We will share next updates as soon as possible.
Feb 27, 2026 - 20:11 CET
Update - We are still waiting for more information about the situation. The disturbance impacts multiple companies using the Google Bare metal solutions. We continuously follow up the latest status as much as we can. Our sincere apologies for the situation.
Feb 27, 2026 - 19:39 CET
Update - We are still waiting with deciding on the failover to our DR environment. The reason is the protection of data consistency and the risks we take for the period after the switch.
We are in close touch and escalated via all possible options with our Google Cloud contacts.
Feb 27, 2026 - 18:30 CET
Update - We are continuing to work on a fix for this issue.
Feb 27, 2026 - 18:00 CET
Update - We decided to put our Disaster Recovery process into motion and switched over to Frankfurt. This gives a slight decrease in performance. We will keep you posted on the progress.
Feb 27, 2026 - 17:46 CET
Update - We are in close touch with people from Google Cloud, trying to identify the root cause.
Feb 27, 2026 - 17:21 CET
Identified - All production database servers went for a hard reboot, including one of the acceptance servers. We are waiting to finish up the booting process to continue investigation and to be able to start up the databases as soon as possible.
Feb 27, 2026 - 17:15 CET
Investigating - We are currently experiencing issues with production databases. This has all priority it requires, more updates soon.
Feb 27, 2026 - 16:51 CET

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Uptime over the past 90 days. View historical uptime.
Maxxton Software Major Outage
90 days ago
99.75 % uptime
Today
API Major Outage
90 days ago
99.75 % uptime
Today
Web Manager Major Outage
90 days ago
99.75 % uptime
Today
Integrations Major Outage
Operations App Major Outage
90 days ago
93.17 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Maxxton Software Response times
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Maxxton Software Throughput
API Response times
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API Throughput
Feb 27, 2026

Unresolved incident: Instability production databases.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Mobile Operations App issue
Resolved - The issue is resolved and our monitoring back to normal again. Closing this incident. Sincere apologies for the bumpy start of the day.
Feb 25, 10:51 CET
Monitoring - A solution is in place now, at first sight this works well. We are monitoring the results.
Feb 25, 10:31 CET
Identified - We have found the cause of the issue and are currently testing a solution. Once that is verified, we will rollout to production as soon as possible.
Feb 25, 10:03 CET
Investigating - Clients reported unexpected crashes of the Operations App. We are currently investigating the cause of this and if it applies to a larger group of users.
Feb 25, 09:10 CET
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026
Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 04:01 CET
Scheduled - Google is currently performing their routine maintenance upgrades. This involves important platform updates. This entitles moving our applications over all nodes in the clusters which can cause some slowness due to services restarting several times.
Feb 14, 03:59 CET
Feb 13, 2026

No incidents reported.

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